I applied for a KCC and the bank is taking very long. Is there a time limit within which they must decide?
2 Answers
Banks are expected to decide KCC applications quickly. Guidance to banks sets a short window, commonly around 14 days, to sanction a complete KCC application once all your documents are in order. If your land record is clear and KYC is complete, it should not drag on for months. If it is taking too long, first confirm with the branch that your file is complete and nothing is pending from your side, since missing papers are the usual reason for delay. If everything is submitted and there is still no decision, ask the branch for a written status, then escalate to the bank's regional or zonal office. You can also raise it through the bank's grievance channel. The exact service standard can vary by bank, so ask your branch what timeline they commit to and keep your application number for follow up.
Mera ek mahina latak gaya tha. Maine application number leke region office me complaint ki, do din me sanction ho gaya. Complete file do aur follow up karte raho.