We are registering soon. Who decides what in an FPO? I want to understand the role of the board, the chairman, the CEO and ordinary members so we set it up right.
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Good governance is the difference between an FPO that lasts and one that fights. The roles: Members own the FPO, one member one vote regardless of shares, they elect the board, attend the annual general meeting, and most importantly use the FPO's services. The Board of Directors (elected from members) sets policy, approves budgets and big decisions, and is accountable to members; the Chairman leads the board and meetings but should not run daily operations alone. The CEO/Manager (ideally a paid professional, not a director) runs the day to day business, purchasing, selling, accounts and staff, and reports to the board. Keep a clear line: the board governs, the CEO manages. Problems start when the chairman runs everything personally, or when the board interferes in daily trading, or when there is no CEO at all. Set written rules: regular board meetings with minutes, an annual general meeting, transparent accounts shared with members, and a conflict of interest policy so directors do not trade against the FPO. Transparency keeps member trust, and member trust keeps your volume.
Separating the board and the CEO saved us. Earlier the chairman did everything and burnt out, and members suspected him. A paid CEO fixed both.
Share accounts openly at the AGM. The day members stop trusting the numbers, they stop selling through you.