I got an enquiry from a foreign buyer for a big order. How do I check if they are real before I trust them with a shipment.
4 जवाब
Verify before you ship, never after. Practical checks: ask for the buyer's full company name and registration number and look them up in their country's company registry; confirm they have a real website and a business email (be wary of buyers using only free email and WhatsApp); ask for trade references from other suppliers and actually call them; check that the shipping address and company address match; and do a video call to see their office or premises. The biggest red flags are: a very large first order from an unknown buyer, pressure to ship fast, refusal to use an LC or any secure payment, and most of all any request that you pay an upfront fee (for registration, agent, customs, or to release a payment). Real buyers do not ask the seller to send them money. You can also ask the Indian embassy or trade body in that country, or use ECGC to check buyer creditworthiness. When in doubt, insist on advance payment or a confirmed LC.
The fee request is the giveaway. Anyone who says pay this small amount to confirm your big order is a fraud. Walk away every time.
I always do a video call now. Once a so-called buyer refused video and kept pushing on chat only. Turned out fake. Genuine companies have no problem showing their office.
ECGC can give a credit opinion on a foreign buyer. Used it before agreeing to credit terms with a new party.